A record that persists
Your sales, your guests and what each one agreed to, in one place you control. Your assistant reads from it every time, so the answer on Monday matches the answer on Friday, whichever assistant you ask.
For restaurants, cafes and bars
Your AI assistant is clever. It doesn’t know your venue.
Claude and ChatGPT can talk, plan and draft. Out of the box they don’t know what sold on Saturday, who your regulars are, what “repeat rate” should mean at a 40-seat restaurant, or which guests said yes to hearing from you. And they can’t do anything while no chat is open.
Pipedline connects an AI assistant to your venue’s tools, and gives it the record, the definitions and the rules to use them well.
Pre-release. Built and tested against simulated services and Square’s test environment; no real venue runs on it yet.
Three things your assistant gets
Keep every tool you already have. Add only these, and you have the whole thing.
Exact definitions
Every measure a venue needs, defined once: repeat rate, average spend, the quiet days, what a campaign brought in. Ask Claude or ChatGPT and you get the same number, worked out the same way.
Guardrails, and the tools
Roles for staff, a yes from you before any change, and a log of everything done. The tools your assistant uses to do the work, including setting your venue up, and jobs that run while no chat is open.
Channels
Every place guests find you and buy from you, each switched on or off. Hours and the menu live in one place, so none of them disagrees.
Website
Your menu, hours and a book or order button, on your own domain.
QR menu
A code on each table that opens the menu, and later lets guests order and pay from the table.
Online ordering
Pickup and table orders from your own site, paid into your own account.
Delivery
Delivery from your own site with couriers you connect, timed to the kitchen.
Bookings
Guests book a table; you confirm, or let it confirm itself within the numbers you set.
Inside assistants
Guests' own assistants can find you, read the menu, book, and start a pickup order paid on your page.
Plugins
Each capability is a plugin you switch on: a website, QR menu, ordering, delivery, bookings, loyalty, campaigns, reviews. Services you already use plug in the same way: Square, Klaviyo, Criota. Nothing depends on you using the ones you don’t want.
The assistant
Connect Claude or ChatGPT and say “set my venue up”. It reads what is available, asks you the few things only you know, proposes each step, and does it when you say yes. From then on, every change asks first and every one is written down.
Prefer your own tools and no hosting from us? The guide shows the same method with what you already have.
Pricing, in one line
Free. Run it yourself, or let us host it. Anything that costs money to run is passed through at cost plus a stated percentage, shown before you are charged.
Built in the open
The code is published under a licence that keeps it free: run it, change it, use it for your venues. What is built and what is only tested against simulators is written down beside the code.
Start
Start a venue on the hosted service and connect your assistant, or read the free guide first: how to connect an assistant to your till, ads and email list with the tools you have today.