A website for the venue: pages built from ready-made blocks, your brand, hours and menu, on your own domain or a free Pipedline address.
Needs
- A venue name and address
- Opening hours
Reads menu, hours, specials. Writes pages, brand, redirects.
2 tools for your assistant (1 asks first)
page_copy — Read the words on a page of the venue's site.page_update_copy — Change the words on a page, after the owner says yes. Asks first.
QR menu and table ordering
ChannelA QR code on each table that opens the menu. At the next stage, guests order and pay from the table.
Needs
- A menu
- To order and pay from the table: Online ordering switched on and a payment account connected
Reads menu, specials. Writes table sessions, orders.
Pickup and table orders from the venue's own site: cart, time slots paced to the kitchen, checkout, payment, and the kitchen order screen.
Needs
- A menu with prices
- Trading hours
- A payment account connected (Square), so guests can pay online
- Someone watching the kitchen order screen, or auto-accept switched on
Reads menu, hours. Writes orders, payments, kitchen tickets.
Placing an order never adds a guest to a marketing list. They are asked separately, and the box starts empty.
2 tools for your assistant (1 asks first)
orders_list — Orders in progress or from a day, with their status.order_decide — Accept or decline an order that is waiting, after the owner says yes. Asks first.
Delivery from the venue's own site: zones you draw, courier quotes, dispatch timed so food leaves when it is ready, and tracking for the guest.
Needs
- Online ordering switched on
- A courier connected (Uber Direct or DoorDash Drive)
Reads orders. Writes deliveries.
1 tool for your assistant
deliveries_summary — How deliveries went over a period: count, on time, failed.
Guests book a table for a time and party size on the venue's site or through an assistant; staff confirm, seat and manage bookings. Capacity is counted in guests per time slot and per service, without a floor plan.
Needs
- Opening hours, or service times set in the bookings settings
- A booking page for guests needs the Website switched on
Reads hours, guests. Writes bookings, messages.
A booking never adds a guest to a marketing list.
7 tools for your assistant (4 ask first)
bookings_today — Today's bookings by service, with covers.bookings_list — Bookings for a date range, by status.booking_availability — Which times still have room for a party size.booking_confirm — Confirm a booking that is waiting for the venue. The guest is sent a confirmation. Asks first.booking_decline — Turn down a booking that is waiting. The guest is told, with the reason if one is given. Asks first.booking_cancel — Cancel a booking for the guest. The guest is told and the places are freed. Asks first.booking_add — Add a booking taken over the phone or at the door. Asks first.
Guests' assistants
ChannelLists the venue on Pipedline's public assistant connection, so a guest using ChatGPT or Claude can find it, read the menu and hours, book a table and start a pickup order. Payment always happens on the venue's own order page. Alcohol is never orderable this way.
Needs
- The venue marked live
- Table bookings switched on, for bookings
- Online ordering switched on with pickup, and the website, for orders
Reads menu, hours, booking availability, pickup slots. Writes bookings, carts.
A guest who books or orders this way is treated like any other guest: nothing is added to a marketing list without their say.